Logo of Precision Skin and Hormone, with a stylized abstract symbol above the text. The tagline reads "Balance, Beauty, Science" and the author's name is Alyssa Abbey.

Privacy Policy

Effective Date: 8/25/25
Last Updated: 8/25/25

At Precision Skin & Hormone, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, book appointments, or use our services.

1. Information We Collect

We collect the following information to provide you with personalized care:

  • Personal Information: Name, email, phone number, and demographic details when you book or contact us.

  • Medical Information: Health history, lab results, prescriptions, and treatment details shared during consultations or through our secure intake forms.

  • Payment Information: Billing and insurance details provided via IntakeQ or in person.

  • Website & Analytics Data: Information about your visit, such as page views and browsing behavior (non-identifiable).

2. How We Collect Information

  • Online Bookings & Intake: Appointment scheduling and patient data are securely handled via IntakeQ, a HIPAA-compliant platform.

  • Contact Forms: Submitted directly via Squarespace; we do not request protected health information (PHI) through this form.

  • Email Communications: We use Gmail for non-PHI email correspondence.

  • Telehealth Sessions: Conducted over secure, HIPAA-compliant video platforms.

3. How We Use Your Information

Your information may be used to:

  • Provide personalized medical care

  • Book and manage appointments

  • Facilitate billing and insurance reimbursements

  • Send appointment confirmations and reminders

  • Share optional updates, resources, or educational content (only with your consent)

4. HIPAA Compliance & Protected Health Information

Precision Skin & Hormone complies with the Health Insurance Portability and Accountability Act (HIPAA).

  • All Protected Health Information (PHI) is stored securely and transmitted via encrypted, HIPAA-compliant platforms (such as IntakeQ).

  • We never sell or share PHI.

  • PHI will only be disclosed with your consent or as required by law.

5. Telehealth & Remote Services

We offer secure, HIPAA-compliant telehealth consultations for:

  • Hormone therapy

  • Dermatology services

  • Aesthetic consultations

  • Medical weight loss support

These services are available to patients physically located in Oregon at the time of the appointment due to state licensing regulations.

6. Payment Processing & Insurance

  • All payments are securely processed via IntakeQ or in-person point-of-sale systems.

  • We do not store full credit card numbers on our website or servers.

  • Out-of-network billing: We provide superbills upon request for insurance reimbursement.

  • We are currently not enrolled as a Medicare provider. Please call us for guidance if you are a Medicare patient.

7. Cookies & Analytics

Our website is built on Squarespace and uses cookies for basic site functionality and analytics:

  • Understanding how visitors use our site

  • Improving website performance

  • Tracking marketing and social engagement

You can manage or disable cookies through your browser settings. A cookie consent banner will appear on your first visit to comply with privacy regulations.

8. Email Marketing

If you subscribe to our email list via MailerLite or Flodesk, we may send:

  • Educational content

  • Service updates

  • Promotions or special offers

You may unsubscribe at any time using the link in any marketing email.

9. Data Security

We implement technical and administrative safeguards to protect your information:

  • HIPAA-compliant platforms for bookings, telehealth, and PHI storage

  • Encrypted data transmission

  • Limited access to patient data for authorized personnel only

10. Your Rights

You have the right to:

  • Access and request a copy of your medical records

  • Request corrections to your information

  • Restrict or revoke marketing permissions

  • File a privacy complaint if you believe your data has been misused

To exercise these rights, contact us at hello@precisionskinandhormone.com.

11. Third-Party Services

We may integrate third-party tools to improve functionality:

  • Squarespace (website hosting)

  • GoDaddy (domain management)

  • Gmail (non-PHI communications)

  • IntakeQ (HIPAA-compliant scheduling, intake, and telehealth)

  • MailerLite / Flodesk (optional marketing emails)

These providers maintain their own privacy and security practices.

12. Contact Us

Precision Skin & Hormone
61239 Tetherow Dr, Suite #208
Bend, OR 97702
Phone: (541) 241-3955
Fax: (541) 797-5017
Email: hello@precisionskinandhormone.com

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in services, legal requirements, or best practices. The revised date will be posted at the top of this page.